Billing Statements and PaymentServices at Group Health Medical CentersServices provided by a Group Health care provider or at a Group Health facility (including Group Health pharmacies) are billed by our Patient Financial Services department. These bills are first submitted to your health coverage provider (your "health insurance company") or other payers of record for processing. If the service is covered by your plan, the bill will be paid by your coverage provider. You will be billed for services at a Group Health facility if:
For questions about these bills, contact Customer Service. Services From Contracted ProvidersWhen you receive health care services from a non-Group Health provider, that provider might send you a bill. In most cases, you will be billed only for charges that are your "patient responsibility." However, sometimes the contracted provider might send you a full bill instead of forwarding it to Group Health first. If you receive such a bill, send a copy to: In Eastern Washington, blood drawn at a Group Health facility is routinely sent to Pathology Associates Medical Laboratory (PAML) for processing. X-rays taken at these clinics are also read by Inland Imaging. If there are any patient balances for either of these services, you will receive a bill directly from PAML or Inland Imaging. For questions about bills from non-Group Health providers, contact the provider who sent you the bill. If the provider's office is unable to assist you, contact our Customer Service. How to PayYour payment options are listed below. Group Health doesn't offer online payment for medical bills and monthly dues (premiums) at this time. Medical Services
Monthly Dues (Premiums) Note: Monthly dues payments are no longer accepted at Group Health Medical Center locations. You still may pay medical care bills at Group Health clinics. For monthly dues (premiums), your payment options are:
Medicare members have an additional payment option:
Mailing Addresses for Group Health PaymentsMedical services only:
Monthly dues (premiums):
For bills from contracted, non-Group Health providers, contact the provider's office for payment addresses. No Online Bill PaymentAlthough Group Health hopes to include online bill payment as an option in the future, we do not currently offer this service. Financial AssistanceIf you are not able to make payment in full when you receive your bill, please contact Patient Financial Services at 1-800-442-4014 to discuss a payment arrangement that meets your budget and allows you to resolve unpaid balances. To learn more, see Financial Assistance. |