Billing Statements and Payment
How to Pay for Medical Services
Your options now include online payment on this website.
If you received a bill for care from a Group Health care provider or at a Group Health Medical Centers location:
If you are paying by mail, send payments for medical services to:
For bills from contracted, non-Group Health providers, contact the provider's office for payment options.
How to Pay Premiums (Monthly Dues)
Your options now include online payment on the Premium Payment website.
You receive a premium bill from Group Health if you have a Medicare Advantage plan or an Individual and Family plan (non-employer plan). If you have questions about your membership or premiums, contact Customer Service.
If you are paying by mail, send payments for premiums to:
Medicare Advantage members have an additional payment option:
Bills From Group Health Medical Centers
Services provided by a Group Health care provider or at a Group Health facility (including Group Health pharmacies) are billed by our Patient Financial Services department. These bills are first submitted to your health coverage provider (your "health insurance company") or other payers of record for processing. If the service is covered by your plan, the bill will be paid by your coverage provider.
You will be billed for services at a Group Health facility if:
For questions about these bills, contact Customer Service.
Bills From Contracted Providers
When you receive health care services from a non-Group Health provider, that provider might send you a bill. In most cases, you will be billed only for charges that are your "patient responsibility."
However, sometimes the contracted provider might send you a full bill instead of forwarding it to Group Health first. If you receive such a bill, send a copy to:
In Eastern Washington, blood drawn at a Group Health facility is routinely sent to Pathology Associates Medical Laboratory (PAML) for processing. X-rays taken at these clinics are also read by Inland Imaging. If there are any patient balances for either of these services, you will receive a bill directly from PAML or Inland Imaging.
For questions about bills from non-Group Health providers, contact the provider who sent you the bill. If the provider's office is unable to assist you, contact our Customer Service.
New! Pay Medical Bills Online
You now can pay bills for Group Health medical services online. The new service is on your secure MyGroupHealth home page.
Log in, or register if you don't have access to your personal online services.
Medicare Advantage or I&F Plan? Pay Premiums Online
If you have a Medicare Advantage or Individual and Family plan, now you can pay your monthly premium on the Premium Payment website.
We're Going Cashless
Starting in May, we'll no longer accept cash payments at Group Health clinics and pharmacies. Handling cash is expensive, and this is a cost-saving measure.
You may use a personal check or a bank card. Group Health accepts Visa, Mastercard, Discover, and American Express.Learn more
If you are not able to make payment in full when you receive your bill, please contact Patient Financial Services at 1-800-442-4014 to request a payment arrangement.