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Customer Service

Members may contact Customer Service to get help fast. Also on this page are quick links for ordering a new ID card, updating your member information, providing feedback about Group Health, and acquiring our most frequently requested forms.

Send us e-mail
  1-888-901-4636
Monday-Friday
8 a.m.-5 p.m.
Medicare: 1-888-901-4600
TTY relay service: 711
Washington toll-free: 1-800-833-6388
Idaho 1-800-377-3529
Member Web site support
  1-888-874-1620
Mon.-Fri.
8 a.m.-5 p.m.






Community Resources

Group Health's Resource Line is a free information and referral service for Group Health members. Staff answer your questions and provide referrals for classes, support groups, meetings, and events at Group Health and in the community.


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