Customer Service

Contact Customer Service to get help fast. Also on this page are quick links for ordering a new ID card, updating your member information, providing feedback about Group Health, and acquiring our most frequently requested forms.

Contact Customer Service
  1-888-901-4636
Mon.-Fri.
8 a.m.-5 p.m.
Send us an e-mail
Member Web Site and Mobile App Support
  1-888-874-1620
Mon.-Fri.
8 a.m.-5 p.m.
Pharmacy Mail-Order Services
  206-901-4444
1-800-245-7979
Mon.-Fri.
7:30 a.m.-6 p.m.
Sat.-Sun.
8 a.m.-4:30 p.m.
pharmacy.c@ghc.org
Medicare Customer Service
  1-888-901-4600
TTY Relay Service  
For people who are hearing impaired.
Washington: 1-800-833-6388 or 711
Idaho: 1-800-377-3529 or 711



Community Resources

Group Health's Resource Line is a free information and referral service for Group Health members. Staff answer your questions and provide referrals for classes, support groups, meetings, and events at Group Health and in the community.
We Ask Because We Care

Group Health is asking patients to voluntarily answer questions about their race, ethnicity, and preferred language as a way to better meet our community's health care needs.
Learn more.

Additional Resources