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Customer Service

Contact Customer Service to get help fast. Also on this page are quick links for ordering a new ID card, updating your member information, providing feedback about Group Health, and acquiring our most frequently requested forms.

Contact Customer Service
  1-888-901-4636
Monday-Friday
8 a.m.-5 p.m.
Send us an e-mail
Medicare Customer Service
  1-888-901-4600
TTY Relay Service  
For people who are hearing impaired.
Washington: 1-800-833-6388 or 711
Idaho: 1-800-377-3529 or 711
Member Web Site Support
  1-888-874-1620
Mon.-Fri.
8 a.m.-5 p.m.






Community Resources

Group Health's Resource Line is a free information and referral service for Group Health members. Staff answer your questions and provide referrals for classes, support groups, meetings, and events at Group Health and in the community.


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