Getting Copies of Radiology Images
You can request copies of your radiology digital images such as an X-ray or a mammogram by contacting your Group Health medical center. Or, call the Group Health Radiology or Imaging Center where you had service; imaging centers are listed below.
For echocardiogram results and digital copies, contact your cardiologist. Echocardiograms are not provided by Radiology.
Copies of digital images are available on CD. There is no charge if you are requesting that digital images be sent directly to a non-Group Health facility for your ongoing care. Charges may vary for personal copies. Ask about charges when you call to request a copy.
How to Request Copies
You can pick up your digital images in person, have them mailed to you, or request that they be sent to a non-Group Health provider.
While many requests are processed the same or next day, some may take more than 72 hours (excluding weekends and holidays) to process. If you need digital images for an appointment in the next seven business days, it is strongly recommended you pick up your CD in person and take it to your appointment.
Fill Out Form and Show ID
To request your digital images in person, via mail, or to have them sent to a non-Group Health provider, you must complete and sign the Authorization to Release Health Care Information form (PDF). To pick up your CD in person, you must show your driver's license or other approved photo ID.
If you need someone else to pick up the CD, that person must bring a note from you. The note should include: your full name, date of birth, and member ID number. It should also include the full name of the person picking up the CD, and their relationship to you. The person must show their driver's license or other approved photo ID.
Any CD not handed directly to a patient, a patient's legal guardian, or a person with the patient's durable power of attorney will be encrypted according to federal privacy laws. This means that CDs sent to a non-Group Health doctor will be encrypted.
Instructions are included with encrypted CDs on how to view them on a computer compatible with Windows 2000 and later versions. The unencryption process is fairly simple; however, if digital images will be viewed by a non-Group Health provider, it is recommended you pick up an unencrypted CD and take it to your provider.
Group Health Imaging Centers
Although you can request copies of digital images from any of our medical centers, requests are processed faster through our imaging centers.
Bellevue Imaging Center
Central Imaging Center
Everett Imaging Center
Olympia Imaging Center
Silverdale Imaging Center
Tacoma Imaging Center
View Radiology Reports Online
You may view your radiology reports online if you have access to your personal online services and your Group Health doctor releases them to your online medical record. However, digital images aren't available for members to view online at this time.