Accessing Your Medical Records

Portions of your record are available online, but you can also request photocopies of your entire medical record. As a Group Health member, you have the right to view your medical record.

Use one of the following forms for requesting copies of your medical record:

For instructions on how to file an authorization to release health care information, see Health Care Information Release Form Instructions.

Note that the forms may require you to sign in more than one place if you are requesting sensitive information. For more information, see Restrictions on the Release of Health Care Information.

Your request may be submitted the Business Office of your local Group Health medical center or by fax or mail to one of the following units:

Western Washington

Centralized Release of Information
125 16th Ave. E.
Seattle, WA 98112
1-866-656-4184
Fax: 206-326-2599

Central & Eastern Washington and North Idaho

Centralized Release of Information CSO
521 E. Sprague Ave.
Spokane, WA 99202
509-241-7824
Fax: 509-232-3127

Your copies should be available to you within 15 business days of your request.

If you are requesting records from a non-Group Health medical facility, you must contact that facility directly.

Charges for Medical Records Copying

Group Health uses an outside company, IOD Incorporated, to photocopy medical records. If requesting records to be disclosed directly to yourself, see charges below. You may receive a bill for copying services, applicable sales tax, and postage. There is no charge if you are requesting records to be sent directly to health care facility for continuing or transferring care.


Service Charge
Requesting copies be sent directly to another provider No charge
1-6 pages (for personal use) No charge
7-10 pages (for personal use) $6.39
More than 10 pages (for personal use) $6.39 plus 27 cents for each additional page starting with page 11

Your Rights

You may revoke authorization at any time by submitting the Revocation of Authorization for a Release of Information by Group Health Cooperative (PDF) to your health care provider, unless the provider has already acted on the request.

You have the right to request changes to your record. You also have the right to know when information from your record has been inappropriately disclosed. You may request restrictions on the use and disclosure of information.

See Member Rights and Responsibilities. For more information, contact Customer Service.

Online Services

Certain parts of your medical record are available online, such as after-visit summaries, lab test results, and your immunization history. To access your online records, you need to register for MyGroupHealth secure online services.

Parental Access

If you have a child who is aged 12 years or younger, you may request access to his or her online medical record. To obtain access, you must have a Group Health member ID number, your child must receive care at Group Health medical centers, and you must be registered online services. Read more about parental access.

Additional Resources