Accessing Your Medical RecordsPortions of your record are available online, but you can also request photocopies of your entire medical record. As a Group Health member, you have the right to view your medical record. Use one of the following forms for requesting copies of your medical record:
For instructions on how to fill out and submit this form, see Health Care Information Release Form Instructions. The forms may require you to sign in more than one place if you are requesting sensitive information. For more information, see Restrictions on the Release of Health Care Information. Submit your request to the Business Office of your local Group Health medical center or by fax or mail to your regional location. There is no charge if you are requesting records to be sent directly to a health care facility for continuing or transferring care. Western WashingtonCentralized Release of Information For Western Washington only, an invoice from IOD Inc. will accompany your copied record. Payment to IOD Inc. is due upon receipt of your copies; they will send you an additional pre-approval form if the charges exceed $25. Central & Eastern Washington and North IdahoCentralized Health Information Management We will process and mail your request to the address specified on your authorization form within 15 business days. An invoice will be included for personal copies. Only in emergency situations may records be picked up. A valid photo ID must be presented. If someone other than the patient picks up records, we require a note from the patient that specifies who may pick up the records. A valid photo ID will be required. If you are requesting records from a non-Group Health medical facility, you must contact that facility directly. Charges for Copying RecordsThere is no charge if you are requesting records to be sent directly to a health care facility for continuing or transferring care. If you are requesting records to be disclosed directly to yourself, there is no charge for the first 6 pages. Additional pages are 65 cents per page. There may be additional charges for postage and sales tax. Your RightsYou may revoke release authorization at any time by submitting a Revocation of Authorization for a Release of Information by Group Health Cooperative (PDF) to your health care provider, unless the provider has already acted on the request. You have the right to request changes to your record. You also have the right to know when information from your record has been inappropriately disclosed. You may request restrictions on the use and disclosure of personal information. See Member Rights and Responsibilities. For more information, contact Customer Service. Online ServicesCertain parts of your medical record are available online, such as after-visit summaries, lab results, medications, and your immunization history. To access your online records, you must register for MyGroupHealth secure online services. Parental AccessIf you have a child who is aged 12 years or younger, you may request access to his or her online medical record. To obtain access, you must have a Group Health member ID number, your child must receive care at Group Health medical centers, and you must be registered online services. Read more about parental access. Additional Resources |
