How to Transfer and Get Copies of Your Medical Records

You have a right to see your medical records or get copies. You may view most of your medical record online if you get care at a Group Health Medical Centers clinic.

Transferring records: You don't need to transfer records if you are seeing different providers at Group Health Medical Center clinics. If you are requesting that Group Health send a medical record to a non-Group Health medical facility, you will need to sign a release form below. There is no charge.

Copies for your own records: You can request copies of your medical record and your children's medical records by filling out the appropriate form below. You may be charged for medical record copies that are sent to your home instead of a medical facility. (See the Charges section.)

Forms for Requesting Records

Fill out the appropriate form to transfer a record to a non-Group Health provider or facility, or to get your own copy.

Inpatient/Outpatient records: Use this form to get copies of records from office visits and procedures at Group Health Medical Centers locations and hospital stays. See our instructions on filling out the form.

• Authorization to Disclose (Release) Health Care Information (PDF)

Radiology: This page explaining how to request X-rays and other images.

• Getting Copies of Radiology Images

(If you want to transfer a prescription to Group Health, see Group Health Pharmacy Information.)

Submitting Your Form

Submit your request to the Business Office of your local Group Health medical center or by fax or mail to your regional location. There is no charge if you are requesting records to be sent directly to a health care facility for continuing care or transferring care.

Western Washington

Centralized Release of Information
125 16th Ave. E.
Seattle, WA 98112
206-326-3058 or 1-866-656-4184
Fax: 206-326-2599

Central & Eastern Washington and North Idaho

Centralized Health Information Management
521 E. Sprague Ave.
Spokane, WA 99202
509-241-7824
Fax: 509-232-3127

Processing Your Request

We will process your request within 15 business days. An invoice will be included for personal copies.

Medical records usually are mailed. Only in emergency situations may records be picked up. A valid photo ID must be presented.

If someone other than the patient picks up records, we require a note from the patient that specifies who may pick up the records. That person must show a valid photo ID.

If you are requesting records from a non-Group Health medical facility, you must contact that facility directly.

Charges for Personal Copies

There is no charge if you are requesting records to be sent directly to a health care facility for continuing or transferring care.

If you are requesting records to be disclosed directly to yourself, there is no charge for the first 6 pages. Additional pages are 65 cents per page. There may be additional charges for postage and sales tax.

An invoice from IOD Inc. will accompany your copied record that is sent to you. Payment to IOD Inc. is due upon receipt of your copies; they will send you an additional pre-approval form if the charges exceed $25.

Records From Contracted Providers

If you get care from a doctor or other provider who isn't based at a Group Health Medical Center clinic, you must contact that provider or medical facility to get copies of records or to have your records transferred.

Your Rights

You may revoke release authorization at any time by submitting the Revocation form to your health care provider, unless the provider has already acted on the original request.

• Revocation of Authorization for a Release of Information by Group Health Cooperative (PDF)

You have the right to request changes to your record. You also have the right to know when information from your record has been inappropriately disclosed. You may request restrictions on the use and disclosure of personal information.

For more information:

• Restrictions on the Release of Health Care Information
• Member Rights and Responsibilities
• Contact Customer Service