First Health Network
The First Health Network* is our preferred national discount provider network for our commercial and individual and family plan members. This includes members in Group Health, Alliant Select, Options Select, Alliant Plus, Options, and Options PPO plans.
Your access to First Health will depend on your Group Health plan. See the Provider Access by Plan section below for more information about how the First Health Network works for your Group Health plan.
Find a First Health Provider
To find a First Health provider, go to First Health provider search or call Group Health's Customer Service toll-free at 1-888-901-4636 for assistance. First Health provides access to more than 5,000 hospitals and 590,000 physicians and health care professionals in all 50 states, plus the District of Columbia and Puerto Rico.
Your access to care is important to us. If your current provider is not available through First Health, you may nominate him or her to be in the First Health network so you receive the deeper provider discount. Complete the patient section of the provider nomination form and give it to your provider. First Health is willing to add doctors recommended by you or Group Health staff after they have completed their contracting process.
Provider Access by Plan
Below is a summary of providers that you will be able to access, by plan. To find out which plan you are enrolled in, check the front of your current Group Health member ID card your plan is listed below your name.
For Group Health and Options Select plan members:
For Options plan members:
For Options PPO plan members:
For Alliant Select plan members:
For Alliant Plus plan members:
Member ID Cards
If you are traveling and need urgent care, call the number on the back of your member ID card. If you or a family member has received emergency care, follow the instructions on the card.
*First Health is a wholly-owned subsidiary of Coventry Health Care Inc., based in San Diego.
**The First Health Network isn't available for Individual and Group Retiree Medicare Advantage members who are required to use Group Health Cooperative Clear Care HMO provider network or Individual Medicare Advantage Group Health Options, Inc. Clear Care PPO networks, KPS Health Plans members. First Health doesn't cover members in our preferred regional discount network, First Choice Health Network, while they are in Washington, Oregon, Idaho, Montana, and Alaska.
If you have questions about this change to First Health as our preferred national discount network, see our FAQ (PDF), or call Group Health Customer Service toll-free at 1-888-901-4636.