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Behavioral Health Services

Behavioral Health Services (BHS) coordinates all mental health and chemical dependency care for Group Health members. You must obtain pre-authorization from BHS before meeting with a mental health or chemical dependency provider.

Coverage and mental health and chemical dependency services vary by health plan. Please check your benefits package to verify your coverage or contact Customer Service.

Caregivers
The types of behavioral health providers include:
Psychiatrists
Psychologists
Psychotherapists
Addiction and chemical dependency counselors
Nurses

Authorizations, Appointments, and Emergencies
For information about mental health and chemical dependency services — including pre-authorizations, first-time appointments, and after-hours and emergency services — select one of the following regions. When you call, a licensed behavioral health professional will assist you with your request.

Western Washington
Eastern & Central Washington and North Idaho

Clinics
Community providers have contracts with Group Health to provide mental health and chemical dependency services in the Puget Sound region, Spokane, Coeur d'Alene, and other service areas. Please remember that the BHS office which covers your service area must preauthorize all services.

Find a BHS location near you.

Confidentiality
All patient information is confidential as stated by law. BHS coordinates your care with your personal physician so that you get the treatment and services you need.

Additional Resources
Mental Health Services
Chemical Dependency Services
Free & Clear Tobacco-Cessation Program

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