Consulting Nurse Service

When you need care advice, or want to know if you should see a doctor, the Group Health consulting nurses can help 24 hours a day.

When you call, the nurse will listen to your concern, give you advice, and if necessary, direct you to the best location to receive immediate care.

Sometimes you will be sent to a Group Health urgent care center, or perhaps to a Group Health emergency room. Other times you may be sent to an emergency room at a local hospital.

Where to Call

Western Washington
Seattle	206-901-2244
Tacoma	253-596-3400
All other areas	Toll-free: 1-800-297-6877

Eastern/Central Washington and North Idaho
All areas	Toll-free: 1-800-826-3620

Contact a Consulting Nurse Online
(Only available to members who receive care at Group Health-owned facilities.)

Use Group Health's secure messaging service to send a message to the consulting nurses. You can expect a response in your MyGroupHealth inbox within 24 hours.

In order to access the online Consulting Nurse Service (and other secure messaging services), you must first register with MyGroupHealth.

The online Consulting Nurse Service is intended for the discussion of routine health care concerns. If you have an urgent health care concern, call your physician's office, or call a consulting nurse at the numbers listed above. If you are experiencing a medical emergency, dial 911 immediately, or call the Consulting Nurse Service and follow the instructions for a medical emergency.