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Consulting Nurse Service

When you need care advice or want to know if you should see a doctor or go to an emergency room or Urgent Care Center for immediate care, Group Health's Consulting Nurse Service can help 24 hours a day.

When you call, a nurse will listen to your concerns, give you advice and, if necessary, direct you to the best location to receive immediate care.

In a life-threatening emergency, call 911 or your local emergency number. If you are unable to do so, ask someone to call for you or to take you to the nearest emergency care facility. You may go to any hospital in your area for emergency care.

Where to Call
Western Washington
Seattle 206-901-2244
Tacoma 253-596-3400
All other areas Toll-free: 1-800-297-6877

Eastern & Central Washington and North Idaho
All areas Toll-free: 1-800-826-3620

Contact a Consulting Nurse Online
Use Group Health's secure messaging service to send a message to the Consulting Nurse Service. You can expect a response in your MyGroupHealth inbox within 24 hours. The online Consulting Nurse Service is for the discussion of routine health care concerns.

In order to access the online Consulting Nurse Service (and other secure messaging services), you must first register with MyGroupHealth.

This service is available only to members who receive care at Group Health-owned facilities.

Additional Resources
Emergency and Urgent Care
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