E-Mail Member Services

We strive to answer all e-mail  inquiries by the end of the next business day. However, we occasionally experience a high volume of inquiries, which may delay our response time.

These forms should not be used to submit questions about health care. For medical advice, contact the Consulting Nurse Service or your health care team.

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* To protect the security of personal information, you must sign on to the Kaiser Permanente member website to use these forms.