Billing Statements and Payment
How to Pay for Medical Services
Other ways to pay
Pay online after you sign on to this website. You must register if you don't have access to your personal online services.
Pay in person with a personal check or a bank card at a Kaiser Permanente medical offices location. Kaiser Permanente accepts Visa, MasterCard, Discover, and American Express. We don't accept cash.
Mail your payment — with the payment coupon — in the envelope sent with the bill. Include the statement ID on your check.
Pay by phone with a credit card 24 hours x 7 days a week by calling 1-844-632-2064.
If you are paying by mail, send payments for medical services to:
Patient Financial Services
Kaiser Foundation Health Plan of Washington
P.O. Box 740488
Los Angeles, CA 90074-0488
For bills from contracted, non-Kaiser Permanente providers, contact the provider's office for payment options.
How to Pay Premiums (Monthly Dues)
You receive a premium bill from Kaiser Permanente if you have a Medicare Advantage plan or an Individual and Family plan (non-employer plan).
Pay Your Premium Online
Make a payment (monthly or recurring):
Not sure which to choose?
Check your statement:
Members enrolled through Washington Healthplanfinder:
Your statement looks like this:
Other ways to pay
Mail your payment — with the payment coupon — in the return envelope sent with the premium statement.
Pay by phone with a credit card 24 hours x 7 days a week. Have your bill handy; you'll be asked for the 7 digit Group #. Kaiser Permanente accepts Visa, MasterCard, Discover, and American Express.
Kaiser Foundation Health Plan of Washington plans: 1-844-632-2045
Kaiser Foundation Health Plan of Washington Options, Inc. plans: 1-844-631-3984
Members enrolled through Washington Healthplanfinder: 1-888-687-9004
Pay via your bank's online bill pay service. Please provide payee information (Kaiser Foundation Health Plan of Washington/Options), your 7 digit Group #, your 8 digit Subscriber #, and P.O. Box payment address provided on your premium statement.
Pay in person with check or bank card at the Cash Desk in Kaiser Permanente Headquarters, 320 Westlake Ave. N., Seattle. Ask for a visitor's pass in the lobby. Premiums cannot be paid at Kaiser Permanente clinics.
Medicare Advantage members have an additional option. Have your monthly dues withheld from your Social Security check. Start by contacting Member Services for instructions about sending a request letter to Kaiser Permanente.
Individual and Family members enrolled through Washington Healthplanfinder can pay via ghc.softheon.com, or pay by phone at 1-888-687-9004, or call Member Services at 1-800-290-8900.