Emergency and Urgent Care
Where Should You Go?
Call 911 or your local emergency number
Seek emergency care if you believe there is an immediate, serious threat to
your health or life. If you are unable to call 911 yourself, ask someone to call
for you or take you to the nearest emergency care facility. You may go to any
hospital for emergency care.
You can get care for minor injuries and illnesses at walk-in CareClinics inside
several Bartell Drugs locations in the Puget Sound area. CareClinics are
staffed with Group Health board-certified physician assistants and nurse
CareClinics are open to adults and children aged 2 and older — including
Group Health members and the general public. Most insurance plans are
accepted. Non-Group Health members should check with their insurance
provider to confirm coverage prior to their visit.
CareClinics are open daily 9 a.m.-7 p.m. See a list of injuries and illnesses
treated and FAQs about the clinics on the Bartell Drugs website.
Group Health CareNow is an online diagnosis and treatment service
for common medical conditions. Fill out an online questionnaire,
and get your diagnosis within an hour between 9 a.m. and 7
p.m. If needed, you can also get a prescription and choose a pharmacy for
pick-up. The service is open to members who are 18 years or older, live in
Washington state, and are not a Medicare beneficiary.
Consulting Nurse Service — 24/7
Call 206-901-2244 or toll-free 1-800-297-6877
When you want care advice or need to know if you should get immediate
medical attention, Group Health's Consulting Nurse Service can help
24 hours a day.
More about the Consulting Nurse Service
Members in the Puget Sound area can get care at five Group Health locations.
Group Health members in the Spokane area can receive care at 20 Spokane urgent care centers.
Urgent care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life.
Examples include an increasingly painful ear infection or a sprained ankle.
You do not need an appointment for urgent care. For help determining
what to do, call the Consulting Nurse Service. The nurse will listen to your
concerns and direct you to the most appropriate care.
For Access PPO, Alliant Plus, Connect, Options, and Options PPO plan members, additional preferred providers, including out-of-state providers, are available through our regional and national networks.