group health and kaiser permanente

Questions and Answers

Updated March 6, 2017

Is Group Health now part of Kaiser Permanente?

Yes. Kaiser Permanente's acquisition of Group Health Cooperative and its subsidiaries became final on Feb. 1, 2017.

Will members receive new ID cards?

Yes. Your member number will be the same, but you'll use your new Kaiser Permanente ID card for all your health care services.

Did Group Health’s name change?

Yes. The Group Health name changed to Kaiser Permanente. Group Health Cooperative health plans are now Kaiser Foundation Health Plan of Washington plans. Group Health Options, Inc. health plans are now Kaiser Foundation Health Plan of Washington Options, Inc. plans.

The Kaiser Permanente name, brand, and logo will appear in medical offices, on employee apparel, on member identification cards, on public websites, and more.

Will Kaiser Permanente retain Group Health hospital partners?

Kaiser Permanente will continue relationships with established hospital partners such as Overlake Medical Center, Seattle Children's, Swedish, Providence Sacred Heart Medical Center and Children's Hospital, and CHI Franciscan.

Will members have the same coverage and benefits?

Yes. Becoming part of Kaiser Permanente did not change the 2017 plan or benefits Group Health members selected during 2016 Open Enrollment. The acquisition does not affect 2017 premiums, benefits, or cost shares.

Will members have access to the same doctors and care teams?

Yes. You can continue to see the doctors and care teams you count on. You can continue to receive care at the same locations and hospitals you did before the acquisition.

Will members still have care options such as CareClinic and Consulting Nurse Service?

Yes. You can continue to get convenient walk-in care at CareClinic, inside select Puget Sound-area Bartell Drugs. And you can still call our Consulting Nurse Service for care advice 24/7 at the same phone number.

Will members still have access to online accounts?

Yes. If you already registered as a Group Health member for access to our secure online services, your same member ID and password continue to work now that we are Kaiser Permanente. You can access your personal online account from your computer or smartphone.

When you receive care at a Kaiser Permanente medical office, you can also email your care teams, see lab results, and make appointments online, just like you have in the past.

Can members now access care in other Kaiser Permanente regions?

Many Group Health members have long been able to receive care at Kaiser Permanente facilities when traveling outside of the Group Health coverage area, although some services at Kaiser Permanente require pre-authorization.

To view the providers and facilities included in your plan’s network, go to our directory.

Will Kaiser Permanente invest in the Washington market?

Yes. By investing in facilities, technology, equipment, and people, Kaiser Permanente plans to improve affordability, quality and service for members and the overall health of the community.

Kaiser Permanente has committed to invest $800 million to support the communities throughout Washington over the next decade. The acquisition also includes a commitment to invest $1 billion over the next 10 years to expand and modernize facilities and technology and improve both care and service.